Promotion of Access to Information Act

Manual prepared in terms of section 51 of the Promotion of Access to Information Act, act No 2 of 2000 (The "Act")


Drs Dietrich, Voigt, Mia & Partners (Group)
Practice Number 5200539

Information Manual

This manual has been compiled in accordance with the requirements of section 51 of the Promotion of Access to Information Act. A copy of this manual is available on our website - or can be viewed by appointment at our registered head office.

A copy of this manual is available upon request made to the Chief Information Officer and payment of an administrative fee of R250-00.

Company Information

Entity Name : Drs Dietrich, Voigt, Mia & partners
Main Business : Pathology practice also known as PathCare
Practice Number : 5200539
Registered Address : PathCare Park, Neels Bothma Street, Goodwood, 7460
Postal Address : Drs Dietrich, Voigt, Mia & partners
Telephone number : 021 596 3400
Fax number : 021 596 3720
Chief Executive Officer : Dr J.W Douglass
Chief Information Officer : Frank Peart
Deputy Information Officer : Janine Nainkin
Email address of Information Officers :
Website :
Email address of Chief Executive Office :

Section 10 Guide on How to Use the Act

In terms of section 10 of the Act, a guide on how to use the Act is available from the South African Human Rights Commission or the Information Regulator once established.

Enquiries can be directed to:
The South African Human Rights Commission: PAIA Unit
Private Bag 2700
Houghton 2041
Tel: +2711 484 8300
Fax: +2711 484 0582

Categories of Records Which Are Available Without Having To Request Access

No records are freely available without a request for access as contemplated in terms of Section 53(2) of the Act.

Records Available In Terms Of Any Other Legislation

Manner of Access and Request

Requesters are to complete the prescribed form as contained in Regulation 10 to the Act and send it to the Chief or Deputy Information Officer listed above. Payment of the prescribed fee in the amount of R250.00 is required before the request is processed where applicable. Upon granting the request, an access fee as prescribed must be paid.

The requester will, subject to the provisions of the Act, be notified within 30 days of receipt of the request whether the request is granted. Refusal of the request may be made upon grounds stipulated in the Act.

It is important to detail in a request for information the relevant section of the Act relied on and the capacity in which the requester is applying for such information and in respect of which person. Requests may be refused upon grounds as stipulated in other relevant legislation.

A requester may lodge a complaint with the Information Regulator (once established) against the payment of the prescribed fee, the form of access granted as well as the refusal of the request within 30 days after such notice is given.

Subjects and Categories of Records Held

Availability of Manual

This manual is available from the South African Human Rights Commission or the Information Regulator (once established). The manual is also available for inspection at the address stipulated in paragraph 1 above free of charge. Copies of the manual may be obtained from the Chief or Deputy Information officers subject to payment of the prescribed fee.

List of Related Entities
Com-Path (Pty) Limited
Dietrich Voigt Mia Incorporated
Bemlab (Proprietary) Limited
Medprop Trust
Capov Trust

Protection of Personal Information Act 2013

10.1.1 The purpose of processing personal information by the Company is to facilitate and provide patients', their physicians and insurers with medical laboratory test results as may be requested from time to time.

The Company also processes personal information for the purposes of clinical trials and managed health care programs. The Company holds and processes personal information in respect of its employees, contractors and other service providers.

10.1.2 Data subjects are patients, employees, contractors and service providers. The Company holds personal information and special personal information on these data subjects.

10.1.3 Trans-border data classified as personal and special personal information obtained in South Africa in respect of Clinical Trials is transmitted to other jurisdictions in accordance with the provisions of section 72 of the Protection of Personal Information Act.

10.1.4 The company's Internet security measures include but are not limited to using a system of firewalls to protect computers against direct attacks.

All internet traffic is scanned for malware, viruses, unproductive, offensive and dangerous material.
All Email is scanned and protected using various filters to exclude spam.
Our internet security measures and policies complies with generally accepted global IT and information security guidelines.
Information on servers is backed up at a secondary secure location.

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