Promotion of Access to Information Act

Manual prepared in terms of section 51 of the Promotion of Access to Information Act, act No 2 of 2000 (The “Act”) of Drs Dietrich, Voigt, Mia & Partners (Group)

Practice Number: 5200539

Information Manual

This manual has been compiled in accordance with the requirements of section 51 of the Promotion of Access to Information Act. A copy of this manual is available on our website – or can be viewed by appointment at our registered head office.

A copy of this manual is available upon request made to the Chief Information Officer and payment of an administrative fee of R250,00.

Company information

Entity Name: Drs Dietrich, Voigt, Mia & Partners

Main Business: Pathology practice also known as PathCare

Practice Number: 5200539

Registered Address: PathCare Park, Neels Bothma Street, Goodwood, 7460

Postal Address:  Drs Dietrich, Voigt, Mia & Partners

Telephone Number: 021 596 3400

Fax Number: 021 596 3720

Chief Executive Officer: Dr J.W Douglass

Chief Information Officer: Marike Ubbink

Deputy Information Officer: Janine Nainkin

Email address of Information Officers:


Email address of Chief Executive Office:

Section 10 Guide on How to Use the Act

In terms of section 10 of the Act, a guide on how to use the Act is available from the South African Human Rights Commission or the Information Regulator once established.

Enquiries can be directed to:

The South African Human Rights Commission: PAIA Unit
Private Bag 2700

Tel: 011 484 8300
Fax: 011 484 0582


Categories of Records Which Are Available Without Having To Request Access

No records are freely available without a request for access as contemplated in terms of Section 53(2) of the Act.

Records Available In Terms Of Any Other Legislation

  • Records being held in accordance with the following legislation are available (note: this list is not exhaustive):
  • Basic Conditions of Employment Act 75 of 1997
  • Companies Act 71 of 2008
  • Compensation for Occupational Injuries and Diseases Act 130 of 1993
  • Employment Equity Act 55 of 1998
  • Income Tax Act 58 of 1962
  • Insolvency Act 25 of 1936
  • Labour Relations Act 66 of 1995
  • Occupational Health and Safety Act 85 of 1993
  • Short-Term Insurance Act, 53 of 1998
  • Skills Development Act 97 of 1998
  • Unemployment Insurance Act 30 of 1966
  • Value-Added Tax Act 89 of 1991
  • Protection of Personal Information Act 4 of 2013
  • National Health Act 61 of 2003 and regulations thereto
  • Health Professions Act 56 of 1974
  • Children’s Act 38 of 2005
  • National Health Laboratory Service Act 37 of 2000
  • Choice on Termination of Pregnancy Act 92 of 1994
  • Nursing Act 50 of 1978
  • Allied Health Professions Act 63 of 1982
  • Health Professions Council of South Africa – Ethical Rules, regulations and guidelines
  • Sterilisation Act 44 of 1998
  • Human Tissue Act 65 of 1983
  • International Organisation for Standardisation – ISO 15189 and ISO 17025
  • South African National Accreditation System
  • National Environmental Management: Waste Act 59 of 2008 and regulations thereto

Manner of Access and Request

Requesters are to complete the prescribed form as contained in Regulation 10 to the Act and send it to the Chief or Deputy Information Officer listed above. Payment of the prescribed fee in the amount of R250.00 is required before the request is processed where applicable. Upon granting the request, an access fee as prescribed must be paid.

The requester will, subject to the provisions of the Act, be notified within 30 days of receipt of the request whether the request is granted. Refusal of the request may be made upon grounds stipulated in the Act.

It is important to detail in a request for information the relevant section of the Act relied on and the capacity in which the requester is applying for such information and in respect of which person. Requests may be refused upon grounds as stipulated in other relevant legislation.

A requester may lodge a complaint with the Information Regulator (once established) against the payment of the prescribed fee, the form of access granted as well as the refusal of the request within 30 days after such notice is given.

Subjects and Categories of Records Held

  • Financial records
  • Statutory company information
  • Personnel information
  • Records relating to fixed and movable property
  • Legal proceedings
  • Commercial contracts
  • Insurance contracts
  • Claims documentation
  • The Group’s Annual Reports
  • Audited/Un-audited financial statements
  • Company web page
  • Health records and other related information
  • Personal information
  • Special Personal Information
  • Genetic and Biometric Information

Availability of Manual

This manual is available from the South African Human Rights Commission or the Information Regulator (once established). The manual is also available for inspection at the address stipulated in paragraph 1 above free of charge. Copies of the manual may be obtained from the Chief or Deputy Information officers subject to payment of the prescribed fee.

List of Related Entities

  • Com-Pth (PTY) Limited
  • Dietrich Voigt Mia Incorporated
  • Bemlab (Propriety) Limited
  • Medprop Trust
  • Capoy Trust

Protection of Personal Information Act 2013

10.1.1 The purpose of processing personal information by the Company is to facilitate and provide patients’, their physicians and insurers with medical laboratory test results as may be requested from time to time.

The Company also processes personal information for the purposes of clinical trials and managed health care programs. The Company holds and processes personal information in respect of its employees, contractors and other service providers.

10.1.2 Data subjects are patients, employees, contractors and service providers. The Company holds personal information and special personal information on these data subjects.

10.1.3 Trans-border data classified as personal and special personal information obtained in South Africa in respect of Clinical Trials is transmitted to other jurisdictions in accordance with the provisions of section 72 of the Protection of Personal Information Act.

10.1.4 The company’s Internet security measures include but are not limited to using a system of firewalls to protect computers against direct attacks.

All internet traffic is scanned for malware, viruses, unproductive, offensive and dangerous material. All Email is scanned and protected using various filters to exclude spam. Our internet security measures and policies complies with generally accepted global IT and information security guidelines. Information on servers is backed up at a secondary secure location.