PATIENT RESULT
PLATFORM
ACCESS YOUR RESULTS
The PathCare App provides a secure and convenient way to access your results online
Access your results anytime, with an improved user experience and enhanced security
ACCESS TO THE Pathcare APP REQUIRES REGISTRATION
Please create an account to continue – previous login details cannot be used
PathCare App
Access your results online using the PathCare App
Important Information
You are eligible to access your PathCare results via the PathCare App if you:
✅ Are older than 18 years of age
✅ Have a valid South African / Namibian ID or passport number
✅Have a valid email address or cell phone number
✅Have had pathology testing performed by PathCare
Mobile App versions will be available soon on the Apple iStore and Google Play Store.
Please continue using the web application in the meantime.
Need Assistance?
If you require assistance accessing your results, please contact us at helpdesk@pathcare.net
If you require assistance with the PathCare App, please contact us at appsupport@pathcare.net
PathCare Results WhatsApp CareBot
Click icon to download and install WhatsApp on your device.
PathCare Results WhatsApp: CAREBOT : For quick, easy access to your COVID-19 results. Add the CAREBOT number to your phone and select an option.
A full PathCare Pathology report will be available 48-72hrs after testing. The report is available as an official, secure, report format to meet strict travel requirements.
No need to contact your Doctor or the PathCare Laboratory.
PathCare COVID-19 results are at your fingertips, transportable, accessible and ready to share.
TAT guideline for tests to be completed and for results to be available to laboratory users (doctors):
Urgent results +/- 2 hours and routine results +/- 24 hours
IMPORTANT NOTE: This is a guideline only and the TAT may be longer and is dependent on the specific test requested, batching of samples, referral of tests, availability of tests, confidentiality of the specific result, etc.