Contact Centre/Debt Collector Programme – PathCare Academy, Goodwood, Cape Town

Contact Centre/Debt Collector Programme – PathCare Academy, Goodwood, Cape Town

WE MAKE PATIENT CARE A PRIORITY. IF YOU DO, JOIN OUR TEAM TODAY!

PathCare is a partnership of pathologists in private practice across South Africa that has been assisting doctors and healthcare professionals determine and confirm diagnoses since 1922. We are registered with the HPCSA (Health Professions Council of South Africa) and all our laboratories are SANAS accredited.

The PathCare Academy invites responsible and respectful individuals who possess a well-developed work ethic and who are responsive to customer needs to apply for the Contact Centre/Debt Collector Training Programme (1 year contract).

Key Competency Requirements

  • Grade 12 pass with proficiency in literacy and numeracy
  • Computer literate
  • Effective written and verbal communication
  • Ability to concentrate effectively, pay good attention to detail and problem solve
  • Fluent in English and understand basic Afrikaans

The competitive selection process will include:

  • Screening of applications
  • Selected candidates will be shortlisted and invited to undergo online proficiency tests
  • Highest scoring candidates on the above will be invited to attend panel interviews

This is an entry level programme aimed at school leavers who reside in Cape Town and are interested in training in a debtors contact centre environment.

It is specifically brought to the attention of interested persons that only those candidates who fully comply with the application instructions, score the highest in the competitive testing and interview processes, and who are deemed most suitable will be selected. Theoretical and practical training will take place at PathCare, N1 City, Goodwood.

Individuals who meet the criteria and are interested in applying for a place on this programme should print and complete the application form. Completed application forms along with supporting documents must be scanned and emailed to aphiwokuhle.stokwe@pathcare.co.za with Contact Centre, your name and surname, and contact number in the subject line of the email.

Closing date: Friday, 2nd October 2026

Please note: by applying for this position, your application will be subject to verification checks of your driver’s licence, ID document, qualifications/proof of registration, credit and criminal checks if required. Candidates must be willing to participate in a rigorous evaluation process.

PathCare is committed to the pursuit of excellence and diversity in achieving our equity targets and the organisation’s approved Employment Equity plan will be considered as part of the talent acquisition process. All qualified candidates including people with disabilities are encouraged to apply.