An exciting opportunity exists for a Laboratory Manager to join the team at our Bloemfontein branch. We are seeking an experienced individual with a proven track record of overseeing and managing a team of technical and administrative staff within a high pressurised environment and whose personal impact includes assisting local management with the successful execution of the business strategy and the achievement of medical and business outcomes. This individual’s track record must include motivating and engaging employees, responding to service delivery needs within this location and positively interacting with stakeholders at all levels.

The successful candidate should consistently align with as well as achieve and embody the PathCare purpose and values.

Ideally, the successful candidate will also meet both our operational excellence and transformation/employment equity goals.

Key Competency Requirements

• 3-year Biomedical Technology diploma/4-year Medical Laboratory Scientist degree or Medical Technician Certificate in Clinical Pathology
• Current registration with the HPCSA
• Must have a valid Code B driver’s license (manual transmission)
• Relevant business management qualification is advantageous (e.g., MDP Programme)
• Intermediate computer literacy (LIMS, Microsoft Office)
• Knowledge of Policies, Procedures, Guidelines & SOPs
• Must be familiar with QA functions e.g., SOP & ECS reviews, PRISM system etc.
• Must be familiar with HR policies and procedures e.g., Talent Acquisition process, leave approvals, PMS procedures etc.
• Must have at least 8 years of experience post HPCSA registration as a Medical Technologist/Medical Laboratory Scientist/Medical Technician in a Clinical pathology environment
• Must ideally have a minimum of 5 years’ line management experience with direct reports (e.g. people, processes, financial systems and controls)
• Experience in technical procedure implementation
• Experience in staff training and development
• Must have an acceptable performance record with regard to the technical and behavioural competencies including values-based leadership required to perform in this position
• General management (e.g., planning, organising, leading and motivating people, other asset resources, processes, financial systems and controls)
• Must have a proven track record of building and maintaining positive relationships with internal/external stakeholders
• Ability to optimise processes to achieve maximum efficiencies through innovative thinking and proactive problem-solving
• Ability to manage and optimise all department resources (intellectual and physical resources including technology, people, finance and equipment) in order to achieve customer satisfaction and broad Group and Area goals
• Advanced interpersonal relations and conflict resolution skills
• Effective verbal and electronic communication skills (including report writing)
• Effective decision-making and planning skills
• Excellent attention to detail
• Ability to evidence emotional intelligence
• Presentation skills
• Ability to work effectively under pressure and display resilience and tenacity in challenging situations
• Ability to proactively and positively influence and motivate staff evoking a sense of purpose, effectively lead change management and focus on team building and conflict management
• Ability to play a proactive role in the performance management of staff which includes coaching and mentoring of others by providing instruction, positive models and the opportunity to observe and learn
• Ability to foster trust through fair and consistent behaviours/actions, humility and compassion and an unwavering high regard for confidentiality

Key Responsibilities

Area-specific responsibilities include:

• Align and implement the area/group’s operational strategy within the business sites and provide support to the Pathologist and Staff in the Bloemfontein area with regard to managing the day-to-day operations of the laboratory including HR, finance, staffing, quality matters and auditing of systems
• Prioritise customer care and align operations with the PathCare strategy, values and purpose of optimising patient care through excellence in pathology services
• Create a customer service culture amongst all team members
• Implement, streamline and standardise operations/administrative related processes and SOPs
• Build rapport and relationships with key stakeholders
• Drive and grow the market share in the area
• Review business processes/systems on a continuous basis/make recommendation for continuous improvement and deliver operational effectiveness through accurate, reliable and fast service delivery
• Manage cost drivers and implement financial processes and policies
• Manage and comply with Quality Management systems
• Support and ensure adherence to all Training and Development and HR initiatives, policies & procedures (including Employee Relations and Wellness, Talent Acquisition/Talent Management, HR Administration, etc.)
• Implement and embody the one@PathCare organisational culture including creating a work environment which stimulates morale, enhances employee engagement and increases productivity

Your contribution to the company will be rewarded with a market-related remuneration package which includes a retirement fund contribution and risk benefits (Group Life and Disability cover), annual bonus, competitive maternity benefits, health care allowance, discounted pathology tests, payment of HPCSA/SANC annual registration fees and developmental opportunities at the PathCare Training Academy.

Applicants who feel that they have the competencies and a proven track record as stipulated are required to complete the attached application form and submit this together with a comprehensive and compelling motivation and CV to carin.viviers@pathcare.net 

Closing date: Wednesday, 14th October 2026